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Refund Policy — Tiffany Long

Page & Gold Media LLC provides digital products, trainings, programs, and advisory services designed to support business decision-making and implementation. Please review this Refund Policy carefully before purchasing.

No-Refund Policy

Unless otherwise expressly stated in writing at the time of purchase, all sales are final.

We do not offer refunds for:

  • Digital products
  • Workshops or trainings
  • Action Labs
  • Momentum Audit sessions
  • One-time offers (OTOs)
  • Sales Message Markup or similar advisory reviews
  • Recorded or live educational programs
  • Downloadable resources
  • Templates, tools, or frameworks

Due to the immediate access provided upon purchase and the limited capacity associated with certain services, refunds, cancellations, or credits are not available.

Contract-Based Services

Certain services, including but not limited to:

  • CEO Strategy Day
  • Business Growth Blueprint

are governed by separate written agreements.

Where a signed agreement applies, the terms of that agreement control and supersede this Refund Policy.

Scheduling & Rescheduling

For services that include scheduled sessions:

  • Rescheduling may be permitted with reasonable notice.
  • Missed sessions may be forfeited.

Specific scheduling policies will be outlined at checkout or in the applicable service terms.

Submission-Based Services

Certain services may require submission of materials within a stated timeframe.

Where applicable:

  • Submission windows are fixed and must be followed.
  • Failure to submit materials within the stated timeframe may result in forfeiture.
  • Late submissions may not be accepted.

These policies apply to services such as message reviews, markup services, and similar advisory deliverables.

Exceptions

We do not provide refunds based on:

  • Change of mind
  • Scheduling conflicts
  • Lack of implementation
  • Business outcomes
  • Financial expectations
  • Preference or subjective experience

Please ensure the offer is appropriate for your needs before purchasing.

Technical Issues

If you experience a technical issue accessing purchased materials, contact:

We will make reasonable efforts to resolve access issues promptly.

Payment Disputes

By purchasing, you agree not to initiate chargebacks or payment disputes without first contacting us to seek resolution.

Policy Updates

We may update this Refund Policy periodically. The version in effect at the time of purchase governs your transaction.